Accounts Receivable Q&A
All US businesses that have a business history of 3 years or more can apply for credit terms.
Please carefully review the accounts receivable questions and answers below. If our terms and policies are acceptable, please click the button below and fill out the application.
How long does the application process take?
If you are a publicly traded company, government agency or public school, you will be approved as soon as all of the required forms have been submitted. All other companies may take up to a couple of weeks depending upon how quickly trade references respond.
What terms do you offer?
Is there an application fee?
Do you accept customer terms and conditions?
No, you will be required to agree to our terms and conditions which will apply to all of your orders.
What will my credit limit be?
We will set a credit limit based upon your credit history.
Is there a minimum order value?
No, when submitting your application you must also submit a purchase order for $2,000 or more. This is a first order requirement only.
Do you require purchase orders?
No, however when you apply for terms you will indicate on the application your company's purchase order policy. If you indicate on the form that purchase orders are required then you will only be allowed to place an order with a purchase order. Purchase orders are required for all schools, prisons, and government agencies.
Do you accept government contracts?
Yes, for government agencies who have been approved for credit terms.
Can I order online using my credit account?
No, not at this time. Please fax your order to 1-800-225-0021 or mail to Grizzly Industrial, Inc. P.O. Box 2069, Bellingham, WA 98227-2069. Orders may also be emailed to firstname.lastname@example.org
How long does it take for my order to be processed?
If you order by phone your order is processed immediately. If you mail or fax your purchase order to our customer service department the turn-around for processing is approximately 24 to 48 hours after we receive the purchase order.
Do you confirm the receipt of purchase orders?
No, but upon request we will fax or email an order confirmation once the purchase order has been processed.
Do you invoice using EDI (Electronic Data Interchange)?
Do you accept electronic payments?
Yes, but only from government agencies and schools.
Can I pay my outstanding balance with a credit card?
No, we do not accept credit card payments on outstanding balances. However, you may prepay an order with a credit card.
Can I use my own freight carrier to deliver my merchandise?
Yes, we make every effort to accomodate your own carrier requests. However, we do not use Federal Express ground, but do use Federal Express freight.
How are your shipping charges calculated?
Items weighing 70 pounds or less are calculated using our shipping chart
. Freight items have a flat rate shipping charge that is stated next to the item in our catalog and on Grizzly.com®
What is a Limited Access Delivery fee?
It is a fee imposed by freight companies for deliveries to areas with restricted access, limited delivery times or other restrictions.
Who do I contact if my merchandise arrives damaged?
If your order was shipped using your own carrier you will be responsible for filing a freight claim. If your order was shipped using our freight carrier contact us and we will file the claim.
What is the contact information for accounts receivable?
We can be reached by phone at (360) 647-0801 option 4, by fax at (800) 225-0021 or by email at email@example.com
. To go directly to voice mail to leave a message for callback (360) 647-0801 ext. 5003