President and founder of Grizzly, Shiraz Balolia, in a meeting with some of
his managers and top executives. To his left is Don Osterloh, Vice President
and to his right, Colleen Lahr, CFO. The doors, ceiling and picture frames
are made of Koa from Hawaii. The conference table and chairs are made of
Bubinga and Quilted Maple.
Smaller meetings take place in one of four conference rooms. The wood used
in the table and chairs is Bubinga with Eastern Curly Maple. Inlays done by
the President of Grizzly.
Partial view of the accounting department.
Colleen Lahr, Chief Financial Officer, with Jay, Controller and Courtney,
Accounting Technician - going over some numbers. There are 5
in-house CPAs at Grizzly.
Bill, Purchasing Manager (left) discussing delivery issues with Robert,
Grizzly's Distribution Manager.
Our Technical Writers diligently working away at documentation on Grizzly
machines. This is a very arduous task that involves writing, drawing parts
schematics and, finally, supervising photography.
Our graphic artists & designers stay very busy all year round. Artwork
is produced in-house prior to being sent out for printing.
Our three full time photographers are busy year round with product shots for
ads, manuals etc. We use the latest equipment and some of those cameras cost
over $10,000 each. The large arc in the center is a contraption we built in-
house to take 3D view photos that are on our website. The camera moves up on
the arc and over 300 photos are taken of one machine so you can
"rotate" the machine on your screen. Very cool!
Some of our technicians working in the service area. All three locations have
complete machine shops and service facilities.
Picked orders come down on powered conveyors for packaging and shipping to
customers. All three facilities have such conveyors.
Warehouses are connected with a 140' free spanning skybridge. Shown are Bill,
manager of Quality Control and Todd, manager of Technical Documentation.
140' long free spanning skybridge joining two large buildings.
A very nice guitar collection hangs in the hallway of the corporate
headquarters. These include guitars made by the President of Grizzly.
Doug, a 15 year + employee and one of our machinists, playing with the boss's
CNC mill. It has a 12 position automatic tool changer & features US made
The Grizzly campus at the headquarters occupies over 10 acres and has over
200,000 sq. feet of warehouse and office space.
Dozens of operators are ready to assist with placing your order when you
Operators at our Call Center take orders as well as handle customer service
Our 150 Seat Call Center in PA stays busy and is open from 8am to 8pm
Eastern time. There are three rooms like this. Shown above, Ginger (a
14 yr. employee and now a supervisor) is working with an operator.
Service technicians - When a customer calls to discuss an issue or problem
with a machine, he/she would end up speaking to one of our dozens of
technicians shown above.
Robbie, one of our three resident full time photographers spoofs for the
camera. Robbie has been with Grizzly for over 16 years!
The afternoons are a hectic time for our warehouse staff as we try to
ship all orders the same day. Shown above are freight orders being
loaded onto trucks. There is a flurry of activity as we ship tens of
thousands of pounds of freight everyday.
Another view of outgoing freight orders. Orders are shipped daily from all
Mary shown loading customer freight orders.
Nick shown filling a truck up before starting on the next 40' trailer.
32 packers at this location. All three of our warehouses have packing
stations such as these and we ship thousands of packages a day!
Kimberly and Rusty shown at their packing stations processing small item
UPS cartons get wrapped up and then loaded onto 40' UPS trailers that are
parked at our facility.
UPS 40' trailers are loaded and picked up everyday. This happens at all three
of our facilities every day.
This is the receiving area at one of our locations where containers are
unloaded and product counted and verified before being put away in the
We keep large inventories on hand at all three locations so that every order
can be processed and shipped out the same day.
Our ceilings are 35' high in order to maximize warehouse space.
Lathes and milling machines. Some items are too heavy to stack and have to sit
on the floor one high.
A partial inventory of tablesaws on hand.
Our MO & PA facilities can each unload 22 containers at one time.
The machinery business requires two main things - cubic space and cubic money
for inventory! We have a million square feet of warehouse space and we are still
We stock over 250,000 different parts!
Our Parts Supervisor Christopher has worked for the company for 11 years.
Cindy Roberts, a 13 year employee, verifying parts that arrived from our
factories are correct.
Once parts are counted and verified they are stocked into our inventory.
Our parts inventory is counted every week for accuracy.
All orders are checked by two employees before they ship.
We test every motor prior to shipping.
Thousands of bins hold over 250,000 parts!
Castings, motors, fan housings, screws - you name it, we stock it for customer
A large inventory of parts for our machines are kept on hand for immediate
We are aware that when a customer needs a part there is downtime involved and every
effort is made to ship every single parts order the same day
The night watchman.
Entrance to our 230,000 sq. ft. facility in PA. The showroom is a whopping
35,000 sq. ft.
Nightime view of the showroom entrance.
Massive bronze statue outside our PA facility. Bill (the shorter one) is our
warehouse manager and has been with Grizzly for 25 years.
A partial panoramic view of our 35,000 sq. ft. showroom in PA. Wall to wall
machines make this the largest "toy" store in the east!
We have all flavors of air!
Large waterfalls, fishpond and a bear, looking for fish (Tubby II).
Tubby II our resident guardian of the fishpond.
A large lounge with a big screen TV to let the loved ones relax or to discuss
purchase decisions with a buddy.
Our cutlery and gift store has all kinds of goodies including guitar kits and
Our gallery of fine woodworking includes these incredible hand turned wood vases
by a noted Canadian artist. Some of these vases are 6' tall!
Partial view of machines on the floor.
The metalworking corner with a display of lathes and milling machines.
10' tall grizzly bear greets you as you enter the showroom. Ceilings are 18' high.
Jenny, one of our checkout cashiers helps a customer purchasing Christmas gifts.
The main showroom entrance in springfield, MO.
Our MO showroom is packed with machines and accessories for everyone. Check out the
customers dressed in camo examining our new camo tool boxes.
The tablesaw and chopsaw section of our showroom. A huge selection is available.
The metalworking section with an extraordinary selection of lathes and milling
An army of drill presses of all sizes.
A customer "kicking the tires" of a spiral cutterhead 8" jointer.
The MO showroom manager, Pat, working with some customers in the wood lathe
Now that's a happy camper! Dad bought him the children's tool kit and the smile on
the son's face says it all.
Another customer with his daughter at the pond where dozens of koi fish reside.
Ed, our resident demonstration expert, giving a Kreg Jig demo to customers in the fully
enclosed and functional demo room.
The President's gun display is housed in a secure and bulletproof case. Alarms, sensors
and video surveillance protect this valuable collection.
Display of fine woodworking.
Quite often we will have live demonstrations on Saturdays, and during tent sales.
Curved oak and rosewood stairs lead up to the corporate offices upstairs. The bears were
hand carved out of solid oak in 1989 by a local woodworker.
Lathes and mills huddled in one corner of the very packed showroom in Bellingham.
Another view of the showroom.
James, an advanced woodworker, and one of our sales staff, gives customers expert advice
on a wide range of applications.
Smitty, a 20 year + employee, answering some questions on a metal-cutting bandsaw.
Jim, a 15 year+ employee, helping customers with cyclone dust collector questions.