Grizzly Employment Opportunities

Customer Service Representative


 

CUSTOMER SERVICE REPRESENTATIVE

 

Woodstock International, Inc. is a wholesale company that sells fine quality woodworking and metalworking machines, tools and accessories through thousands of dealers in North America.

The products that we offer are some of the fastest selling machines and accessories available on the market today. Our famous SHOP FOX machinery brand continues to be the fastest growing line in the U.S.!

Twice listed in the Inc 500, we continue to grow at a phenomenal rate primarily due to our focus on quality and after service. We are committed to ensuring a high level of customer satisfaction.

To find out more about our Company and the products that we sell, please visit our website at www.woodstockint.com

 

We have an immediate opening for a full-time Customer Service Representative.

 

The customer service representative will be responsible for the following functions:

 

  • Processing customer returns and
  • Processing freight claims
  • Issuing credits and replacement orders
  • Processing freight invoices for payment
  • Filing freight claims with carriers
  • Assisting customers with order details
  • Extensive customer interaction via telephone and email.
  • Order entry
  • Product knowledge

 

Individual must be computer literate, type at least 50 wpm, and have the ability to multitask. Excellent problem solving, attention to detail, communication and interpersonal skills are required.

 

Our work environment is professional, structured, fast paced and team oriented. We offer a complete benefit package including: paid vacation, holidays, 401(k), medical, dental, life and disability coverage.

 

If you are interested in joining our team you are encouraged to send a resume & cover letter to:

 

Woodstock International, Inc.

Attn: Customer Service Position

PO Box 2309

Bellingham, WA 98227

 

Woodstock is a drug-free and equal opportunity employer.


Additional Information
Salary: Hourly
Position Type: Full Time

Contact Information
J. Hernandez
P.O. Box 2069
Bellingham, WA 98227
(360) 647-0801
hr@grizzly.com