Grizzly Employment Opportunities

Technical Service Agents


We have immediate openings for Technical Service Agents in our Springfield, MO facility.

The ideal candidate has a background using woodworking and/or metalworking machinery and has a desire to assist our customers in getting the most out of their machines. The right candidate also possesses the ability to explain detailed procedures and instructions over the phone.

Job Responsibilities:

  • Provide technical support by phone for our woodworking and metalworking machinery
  • Answer pre-purchase questions and process orders
  • Troubleshoot mechanical, electrical, pneumatic or hydraulic systems via the telephone
  • Work with manuals, parts lists, electrical connections diagrams, etc.

 Job Requirements:

  • Knowledge of woodworking and metalworking machinery
  • Computer literate
  • Excellent interpersonal and written/verbal communication skills
  • Ability to provide excellent technical support to our customers via the telephone

About Our Company:

Since our inception in 1983, Grizzly Industrial has become one of the USA’s largest providers of woodworking and metalworking machinery, tools and related accessories. Grizzly products can be found in all sizes of shops, from the large industrial production users, to the smaller cabinet and machine shops.

We provide high-quality products at the lowest possible prices and are truly dedicated to providing excellent customer service to ensure our customers’ needs are met.

Our Culture:

As a company, we value employees with a strong work ethic who desire excellence in the service they provide and their work. We promote a corporate structure that is professional, collaborative, fast-paced and organized. We place a strong value on respect and integrity and promote a positive environment where employees are committed, energetic, helpful, cooperative, courteous and productive.

As an organization we focus on getting results, and in order to achieve results we remain focused on teamwork, maintaining high standards, and taking complete ownership of our work. 

Compensation and Benefits:

We offer competitive pay and a comprehensive benefits package including:

  • Medical and dental insurance
  • Progressive premium coverage on dependent medical/dental insurance based on years of service
  • Employer-paid long-term disability, AD&D and life insurance
  • Optional short-term disability, dependent life insurance and AFLAC
  • Flexible Spending Account
  • Paid vacation and holidays
  • 401(k) plan
  • Employee discount

To be considered, please send your resume and cover letter to greatjobs@grizzly.com.

Grizzly is a drug-free and equal employment opportunity employer.

To learn more about our company’s products and history, visit our website at www.grizzly.com.


Additional Information
Salary: Hourly
Position Type: Full Time

Contact Information
C. Lusk
1815 W. Battlefield
Springfield, MO 65807
(417) 887-9191
mohr@grizzly.com