Grizzly Employment Opportunities

TECHNICAL SERVICE AGENTS


TECHNICAL SERVICE AGENTS

If you are mechanically inclined or have experience with woodworking or metalworking machinery, you are encouraged to apply. Training classes to begin August 3, 2015.

 

We have immediate full-time openings for Technical Support Agents in our Technical Service Call Center in Springfield, MO.

 

Job Responsibilities:

  • Provide excellent service to our customers
  • Provide technical support for our various products
  • Answer pre-purchase questions
  • Provide operational assistance
  • Answer part inquiries
  • Place customer orders
  • Troubleshoot mechanical, electrical, pneumatic, or hydraulic systems via the telephone
  • Conduct product research
  • Report processing


Job Requirements:

  • Knowledge of woodworking & metalworking machinery
  • Computer literate
  • Type 20 WPM
  • Excellent interpersonal and written/verbal communication skills
  • Ability to provide excellent technical support to our customers via the telephone


Compensation and Benefits:

In addition to a competitive pay we also offer:

  • Medical and dental insurance
  • Progressive premium coverage on dependent medical/dental insurance based on years of service
  • Employer-paid long-term disability, AD&D and life insurance policies
  • Optional short-term disability, dependent life insurance and AFLAC
  • Flexible Spending Account
  • Paid vacation and holidays
  • 401(k) plan
  • Employee discounts


We offer a fast paced, professional, collaborative and structured environment.

 

ATTEND ONE OF OUR RECRUITING OPEN HOUSES

Wednesday July 1st     9am – 12pm & 4 – 6pm

Tuesday July 7th         10am – 1pm

Thursday July 9th        9am – 12pm & 4 – 6pm

Monday July 13th        9am – 12pm & 4 – 6pm

Wednesday July 15th 10am – 1pm

 

Hosted at Grizzly Industrial, Inc. 1815 W. Battlefield in Springfield.  Resumes and job applications will be accepted on-site and interviews will be conducted.

 

Resumes can also be submitted to greatjobs@grizzly.com.

 

Grizzly is a drug-free and equal opportunity employer.


Additional Information
Salary: Hourly
Position Type: Full Time

Contact Information
V. Britain
1815 W. Battlefield
Springfield, MO 65807
(417) 887-9191
mohr@grizzly.com