Grizzly Employment Opportunities

Technical Service Call Center


Since our inception in 1983, Grizzly Industrial has become one of USA's largest providers of woodworking and metalworking machinery, tools and related accessories. As a company, we value employees with a strong work ethic who desire excellence in the service they provide and their work. To learn more about our Company's products and history, visit our website at www.grizzly.com.

We have full-time openings for Customer Service/Technical Support Agents in our Technical Service Call Center. Qualified individuals must be computer literate, type at least 35 wpm and have the ability to provide excellent technical support related to woodworking and metalworking machinery to our customers via the telephone. If you are mechanically inclined or have experience with woodworking or metalworking machinery, you are encouraged to apply. Training classes to begin March 2, 2015.

 Job Responsibilities Include:

  • Provide technical support for our various product
  • Answer pre-purchase questions
  • Provide operational assistance
  • Answer part inquires
  • Place customer orders
  • Troubleshoot mechanical, electrical, pneumatic, or hydraulic systems via the telephone
  • Conduct product research
  • Report processing 

 Job Requirements:

  • Knowledge of woodworking & metalworking machinery
  • Computer Literate
  • Type 35 wpm
  • Excellent interpersonal and written/verbal communication skills
  • Ability to provide excellent technical support to our customers via the telephone

 Compensation and Benefits:

 In addition to a competitive pay we also offer:

 Medical and dental insurance

  • Progressive premium coverage on dependent medical/dental insurance based on years of service
  • Employer-paid long-term disability, AD&D and life insurance policies
  • Optional short-term disability, dependent life insurance and AFLAC policies
  • Flexible Spending Account
  • Paid vacation and holidays
  • 401(k) plan
  • Employee discounts

 We offer a fast paced, professional, collaborative and structured environment.

 Send resume and cover letter to:

 Technical Service Agent Position

Grizzly Industrial, Inc.

1815 W. Battlefield

Springfield, MO 65807

 Grizzly is a drug-free and equal opportunity employer.


Additional Information
Salary: Hourly
Position Type: Full Time

Contact Information
V. Britain
1815 W. Battlefield
Springfield, MO 65807
(417) 887-9191
mohr@grizzly.com