The machine arrived in very good shape, and seemed to be in pristine condition. Was satisfied with the methods used for packing and shipping, and everything was adequately protected. Although the electrical connections needed for a 220V machine have not yet been completed, the impressions of the machine, as formed during unpacking are very good. One example of the attention to detail was in fact that the small angle iron sections that attach the machine to the shipping pallet included nylon washers between the angle iron and the machine. Only purpose that could be ascertained was for protection against rubbing and damage to the paint, and that goal was accomplished nicely. Not a real necessity, for shipping purposes, but a very nice and thoughtful touch that was evidence of a well-considered packaging procedure.
The design is very solid, the welds and overall construction look excellent. The paint is high quality, and the paint application is very good, and seems much improved over some that has been seen on other imported machines in the past. This is my first experience with a Grizzly product, but the general impression is that they have made great strides in quality control over the last 10-15 years, based on reviews that were seen in the past, and they now seem to be producing products that should compare well to other mainstream brands. It was good to see that the machine includes a number of spare carbide cutter inserts, which is another nice touch.
The machine was delivered within the scheduled timeframe, with no unexpected delays, even in light of the corona virus pandemic that is in full force. There is, of course a shipping charge for a machine of this size and weight, but it is well explained in the purchasing process. The only nominal issue that arose for me, was in the fact that the delivery charge does NOT include liftgate service, which is another, separate charge. Would be nice if Grizzly would just bite the bullet and include the liftfgate service as part of the general charge, and find a way to guarantee that the machine will be delivered to the exact location where it is needed. Even the additional liftgate charge has caveats and fine print about how the driver is not required to assist in unloading and that there is a possibility that a buyer may end up with a 750 lb machine sitting outside at the end of a driveway. Not a good feeling to have to wonder if your new machine is going to be brought into a sheltered area or not, and hoping that your delivery is made by a driver who is not having a bad day. In fairness, most drivers seem to be good guys who make sure that the delivery is as expected, but the uncertainty is a consideration that could be improved upon.