This was part of the above staple order, the bottle leaked during shipping and most of the oil was lost. The same guy who helped me with the original order happened to get my call when I reported the problem. Once again he took care of me immediately, without hesitation, and I had a new bottle of oil within a few days of my call. WOW, didnt know that kind of service still existed, very impressed! Im guessing you know exactly who Im talking about because Ill bet he give all his customers great service and is a standout employee. If you dont know off hand who it is, please take the time to find out. He deserves to be acknowled and remembered for his good work.