The drill press is a handful to assemble by yourself, but doable if you plan your moves wisely. The fan cover on the motor was dented when I unpacked it. The packaging was intact so I guess it left the factory that way. In order to use the machine immediately I had to hammer out the dent until the cover didn't interfere with the fan. I contacted tech support and they responded quickly and assured me a cover would be sent when they were back in stock. Service has been good so far, providing the fan cover arrives at the promised time. The machine runs well and, so far, has done whatever I have asked it to do.